• COVID-19 Test Kits are available for purchase in store or can be ordered through the Wegmans App or Wegmans.com.
• Some insurance companies may cover COVID-19 Test Kits when billed through the pharmacy. Ask the pharmacy if your insurance plan will cover COVID-19 Test Kits.*
• Test kits may be a qualified medical expense for coverage under a Medical Flexible Spending Account or Health Savings Account.*

*Coverage and reimbursement for COVID-19 test kits will vary based on insurance plan and FSA/HSA coverage. Please check with your insurer for specific details. All test kits are non-refundable.

Wegmans Pharmacy Online complies with the requirements of the Ryan Haight Online Pharmacy Act.

Wegmans Food Markets, INC.
2873 Broadway St, Suite 100
Cheektowaga, NY 14227
Phone: 1-800-934-4797
Website: wegmans.com

Darryl Gies, Supervising Pharmacist
Degree: Bachelor of Science, Pharmacy
Licensed in: Alabama, Arizona, Arkansas, Idaho, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Nebraska, Nevada, New York, Oklahoma, Oregon, Texas, Tennessee, Virginia, West Virginia
Phone: 1-800-934-4797

This online pharmacy will only dispense a prescription to a person who has a valid prescription issued for a legitimate medical purpose based upon a medical relationship with a prescribing practitioner. This includes at least one prior in-person medical evaluation or medical evaluation via telemedicine in accordance with applicable requirements of section 309.

Section 1557 – Rx Notice Informing Individuals About Nondiscrimination

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In order to access another adult’s Protected Health Information (PHI), you must be a legal representative (Guardian, Power of Attorney agent, Executor or Estate Administrator) or be otherwise authorized by that person. Paperwork establishing this relationship must be provided, including a death certificate if the customer is deceased.

If you do not have any of the above documentation, the Authorization for Disclosure of Medical Information must be completed by the person who’s PHI you’d like to have access to.

To obtain access to the PHI of another adult please mail completed paperwork to the following address:

Chief Privacy Officer
Wegmans Food Markets, Inc.
PO Box 30844
Rochester, NY 14603-0844
Fax (585) 464-4636

You have the right to obtain copies of your PHI contained in a designated record set as long as Wegmans maintains it. The designated record set usually will include prescription and billing records. We may charge you a fee for the costs of copying, mailing and supplies that are necessary to fulfill your request. You may also request to receive a copy of your PHI electronically, in a mutually agreed on and readily producible format. We may deny your request to inspect and copy in certain limited circumstances. If you are denied access to PHI about you, you may request that the denial be reviewed.

To get a copy of your PHI, please complete the HIPAA PHI Access Request Form and mail it to the following address:

Chief Privacy Officer
Wegmans Food Markets, Inc.
PO Box 30844
Rochester. NY 14603-0844
Fax (585) 464-4636

Our Notice of Privacy Practice is located here.

Wegmans is required by the Federal Health Insurance Portability and Accountability Act (HIPAA) to maintain the privacy of Protected Health Information (PHI) and to provide individuals with notice of our legal duties and privacy practices with respect to PHI. PHI is information that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services. This Notice of Privacy Practices (Notice) describes how we may use and disclose PHI to carry out treatment, payment or health care operations and for other specified purposes that are permitted or required by law. The Notice also describes your rights with respect to PHI about you.

Wegmans is required to follow the terms of this Notice. We will not use or disclose PHI about you without your written authorization, except as described in this Notice. We reserve the right to change our practices and this Notice and to make the new Notice effective for all PHI we maintain.

Maintaining the security of our pharmacy customer’s personal information is very important to us which is why we have numerous measures in place to ensure your protection.

One such measure that you will see during the profile setup process is the personal identity verification check administered by our trusted business partner Experian®. This is a one-time process that involves answering specific questions generated by Experian® about you to ensure that the person attempting to access your pharmacy information is truly you.

From a technical standpoint, we utilize TLS encryption technology which secures the connection between your PC or tablet and Wegmans’ servers. Additionally, all of your personal information is stored in our secure HIPAA and PCI compliant database behind a firewall where it cannot be accessed without proper authorization.

At Wegmans, every employee that works in the pharmacy receives HIPAA training as the very first step in their pharmacy training, and also is required to complete periodic refreshers to stay up on all important privacy updates.

At Wegmans the health and wellness of every customer is of the utmost importance to us. We have many customers with similar names and use both of these methods as an extra safety check to ensure you are receiving the correct medication. However, if you are not comfortable saying this information aloud, you may certainly provide your license to help the representative identify your correct prescriptions.

All Home Delivery orders will be packaged discretely so that the contents of the package cannot be determined. Also in order to protect your privacy, there will be no indication on the packaging regarding its contents.

No, you are not able to communicate directly with a pharmacist online, but a Wegmans pharmacist is available to go over your medications via telephone at 1-800-934-4797 Monday–Friday from 8:30am to 9:00pm, Saturday from 8:30am to 6:00pm, and Sunday from 8:30am to 5:00pm.

Also, a pharmacist is available at your local Wegmans Pharmacy during normal business hours. A pharmacist will contact you for consultation by phone on all new medications or changes in therapy for prescriptions that are shipped to your home.

Yes, when you request to refill a prescription that is out of refills or expired, we will contact your doctor for a new prescription.

Yes, you can choose whichever method of placing an order that is most convenient for you at the time.

Wegmans Pharmacy Online can be accessed using a PC, laptop, mobile device or tablet through any of the more commonly used browsers (Internet Explorer, Edge, Chrome, Firefox, and Safari).

Prescriptions are returned to our shelves if they haven’t been picked up in 10 days. If you still need the medication, just give us a call. We’ll be glad to fill it again for you.

Your prescription could be ready in as little as 24 hours depending on the day and/or time of day you submit your request. Please check the status of your order at Wegmans Pharmacy Online before visiting the store to pick up your order.

Home Delivery service delivers your prescriptions directly to your mailbox, anywhere in the United States and Puerto Rico.

Yes. If you are enrolled in text alerts, you will receive a text when your order has shipped with tracking information, as well as a text when your order has been delivered.

The USPS carrier will use their discretion when delivering large or bulky items; refer to your local post office for more information.

The following links are posted to comply with the Transparency in Coverage rule.

For Cigna Health Care members: This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
cigna.com/legal/compliance/machine-readable-files

For Excellus BCBS members:
member.myhealthtoolkitex.com